- Client master data comes straight from DATEV, no double bookkeeping
- Requests are routed to the responsible person automatically
- Handled straight from Outlook, without yet another portal
Challenge
In many accounting firms everyone is flooded with email. Nobody keeps track, and afterwards it is hard to tell who wanted what, and when.
Solution
tiggi eliminates chaos in client communication. As a specialized ticketing system for tax advisors, it imports master data directly from DATEV, automatically assigns inquiries to the correct staff, and allows processing directly within Outlook.
Result
The goal: A complete overview of all external processes, automated escalation levels, and professional service without communication gaps. Includes DATEV Cloud Gateway connectivity and top-tier data security.
More references
Kanzleigruppe Weber
Modern web presence for a tax advisory firm, custom design, fast and to the point.
Office add-inValid Value B.V. · Office add-in
Valid Value Suite
Enterprise Office add-in for seamless linking of valuation models across Excel, Word, and PowerPoint.
MRW Group
High-end interactive website for a modern construction company, focusing on UX, speed, and gamification.